Frequently Asked Questions
Everything you need to know about bringing comfort to your home.
How long will it take for my Oasis Mini order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for home decor items?
We offer a 30-day return window for all unused items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item arrived damaged.
Are your products sustainably sourced?
At Oasis Mini, we prioritize quality and ethics. We partner with manufacturers who utilize sustainable materials and fair labor practices to ensure your home sanctuary is built responsibly.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working hard to expand our logistics to reach our international customers in the near future.
What should I do if my items arrive damaged?
Please inspect your order upon delivery. If an item is defective or damaged, contact our support team within 48 hours with photos of the damage so we can arrange a free replacement.